Warranty & Guarantee Policy for Custom Compression Garments
US Compression Return & Warranty Policy
Overview:
At US Compression, we are to ensuring “,customer “satisfaction by providing a comprehensive return and warranty policy to safeguard the integrity of our products.
Limited Warranty:
We offer a 30-day limited warranty for defects in materials or workmanship on custom compression garments. This warranty excludes damage from improper care, accidents, and wear and tear. A receipt and photo of the defect are required for a free replacement.
Fit Guarantee:
We offer a 15-day fit guarantee for custom “garments”; based on measurements provided by your physician or therapist. If the measurements were incorrect, this guarantee will not apply.
Satisfaction Guarantee:
If you’re not satisfied with your purchase, you may return the “garment”; within 30 days for a refund or exchange. Custom garments may incur a restocking fee, and the guarantee does not apply if measurements are incorrect or due to swelling.
Exclusions:
The warranty does not cover alterations, repairs, or issues arising from improper use, incorrect measurements, or failure to follow care instructions.
Claim Process:
To initiate a warranty or guarantee claim, contact our “customer”; service at uscompressiongarments@gmail.com. Please include your order details and a description of the issue.
Limitation of Liability:
The manufacturer’s liability under this warranty is limited to repair or replacement of the garments and excludes consequential damages.
Please Note:
This policy is subject to change, and the latest version is always available on our website.
Online Pricing & Availability:
Online prices may differ from in-store prices. Please contact us for clarification.
Custom-Made Orders:
Custom orders are non-returnable.
Thank you for choosing US Compression. We are here to assist you with any inquiries.
Contact Us:
For questions or concerns, please contact us Monday-Friday from 9:00 am to 5:30 pm. Reach us at uscompressiongarments@gmail.com or +1 (866) 220 5222.